BOOKING AND CANCELLATION CONDITIONS

COVID-19 INFORMATION FOR OUR GUESTS

SPA SERVICES

In the event that you need to cancel or change the time and/or date of your reservation (Spa services), please contact us at least *48 working hours in advance
After this time, the service will be considered as having been provided:
- 1 The total amount of your reservation will be debited
- 2 In the case of a reservation with your gift voucher, it will be validated as used, and can in no case be refunded or postponed except for medical reasons on presentation of a proof.
GIFT VOUCHER
Beneficiary
Valid for 1 year from the date of issue and cannot be carried over, non-transferable to a third party, non-refundable.
Buyer on site
Does not benefit from any withdrawal period under consumer law
Online and telephone purchaser
The buyer has 14 days from the date of purchase to cancel the gift voucher. (article L121-21 of the French Consumer Code)
Please bring your gift voucher and your ID card with you on the day of your appointment, in which case you will be charged for the service and it cannot be postponed.
For a better service during your appointment, please arrive at the Spa reception 10 minutes before the beginning of your service. Any delay will be reflected in the time reserved for your treatment.
We look forward to welcoming you soon at the Eden Paradise Spa Ecolodge...
The Management

BOOKING AND CANCELLATION CONDITIONS
NIGHTS

FLEXIBLE CANCELLATION 7 days

The client may cancel the reservation free of charge up to 7 days prior to arrival. The client will have to pay the total amount of the reservation if he cancels within 7 days before arrival.

Last minute and promotional offers
Non-refundable - non-cumulative - non-changeable. The client must pay 50% at the time of booking.

Reservation of an overnight stay with your gift voucher
GIFT VOUCHER
Beneficiary
Valid for 1 year from the date of issue and cannot be carried over, non-transferable to a third party, non-refundable.
Buyer on site
Does not benefit from any withdrawal period under consumer law
Online and telephone purchaser
The buyer has 14 days from the date of purchase to cancel the gift voucher. (article L121-21 of the French Consumer Code)
Please bring your gift voucher and your identity card with you on the day of your appointment, in which case you will be charged for the service and it cannot be postponed under any circumstances.

We look forward to welcoming you soon to the Eden Paradise Spa Ecolodge...
The Management